Privacy Policy

At Aurora Realm Studio ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile games and related services (collectively, the "Services").

This policy applies to all games developed and published by Aurora Realm Studio. By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

We may collect information that you voluntarily provide when interacting with our Services, such as:

• Account information: If you create an account within our games, we may collect a username and password.
• Support communications: Any information you share when contacting us for support purposes.
• Feedback: Comments, suggestions, or feedback you voluntarily submit.

1.2 Information Collected Automatically

When you use our Services, we may automatically collect certain technical information:

• Device information: Device type, operating system version, language settings, and screen resolution.
• Usage data: Game sessions, level progress, feature usage, and in-game events.
• Diagnostic data: Crash reports, performance logs, and error data to help us improve our games.
• IP address: Used for approximate location determination and security purposes.

1.3 Advertising-Related Information

Our games may display advertisements served by third-party advertising networks. These networks may collect device identifiers and usage data to serve relevant ads and measure ad performance. Please refer to the respective privacy policies of these third-party providers for more information.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our Services: Operating our games, ensuring functionality, and delivering content.
• To improve our games: Analyzing usage patterns, identifying bugs, and optimizing performance and player experience.
• To develop new features: Understanding player behavior to inform future game design and updates.
• To communicate with you: Responding to your support requests and providing important service notifications.
• To ensure security: Detecting, preventing, and addressing technical issues, fraud, and other harmful activities.
• To comply with legal obligations: Fulfilling our legal and regulatory requirements.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• Service providers: We may share information with trusted third-party service providers who assist us in operating our Services (e.g., analytics providers, advertising networks, cloud hosting services). These providers are bound by confidentiality obligations and are only permitted to use your information to provide services to us.
• Legal compliance: If required by law, court order, or government regulation, we may disclose your information.
• Business transfers: In the event of a merger, acquisition, or asset sale, information may be transferred as part of that transaction.
• With your consent: We may share information with third parties when you have given us explicit consent to do so.

4. Third-Party Services

Our games may integrate with third-party services, including but not limited to:

• Advertising SDKs and ad networks
• Analytics platforms
• App stores and distribution platforms
• Crash reporting and performance monitoring tools

These third parties have their own privacy policies governing how they collect, use, and protect your data. We encourage you to review the privacy policies of these third-party services.

5. Data Retention

We retain your information for as long as your account is active or as necessary to provide our Services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will delete it or anonymize it in accordance with applicable data protection laws.

6. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security of your data.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain legal exceptions.
• Restriction: Request that we limit the processing of your information.
• Data portability: Request a copy of your information in a structured, machine-readable format.
• Objection: Object to our processing of your information in certain circumstances.
• Withdrawal of consent: Withdraw your consent to processing at any time where we rely on consent as the legal basis.

To exercise any of these rights, please contact us through the official contact email listed on our app store page under "App Support."

8. Children's Privacy

Our Services are not directed to children under the age of 13 (or the minimum age required for consent in the applicable jurisdiction). We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us through the official contact email listed on our app store page under "App Support," and we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. Where applicable, we ensure such transfers comply with relevant data protection laws, including through appropriate safeguards such as Standard Contractual Clauses.

10. Cookies and Similar Technologies

Our mobile games may use cookies, local storage, or similar technologies to store information on your device. These technologies help us maintain game state, remember preferences, and improve performance. You can manage or disable these technologies through your device settings, though some features of our games may not function properly without them.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational reasons. We will notify you of material changes by posting the updated policy within our games or on our website. The "Last updated" date at the top of this policy indicates when it was last revised. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, we are here to help. Please reach out to us through the official contact email listed on our app store page under "App Support."